Booking Seva Tickets

This topic explains you in simple steps about how to book a online ticket for the seva you want through the Seva Booking screens of our TTD e-SERVICES portal.

 

Important: You can book the seva online ticket for yourself and as well as for your near and dear ones. If you are booking the seva ticket for any other person whom you know, then you must provide that person's personal information. Only on providing the appropriate information wherever required, you will be allowed to complete the seva ticket online booking procedure.

 

To open the Seva Booking first screen, click present in the menu bar of your TTD e-SERVICES screen.

 

Note: Once you log into our TTD e-SERVICES portal, by default, the Seva Booking first screen appears with the list of available seva types along with the maximum number of pilgrims entitled for a ticket and ticket rate details.

To book a seva ticket online

  1. In the Seva Booking frame, under Seva Name column, select the check box present beside the seva type for which you want to book the seva ticket.

Important: The maximum number of pilgrims entitled for a seva ticket differs for each seva type.

  1. Under No. of Pilgrims column, select the number of pilgrims (inclusive of the person for whom you book) accompanying the prime pilgrim to perform the selected seva type from No. of Pilgrims drop-down list box.

Important: Before you select the seva booking date, make sure that you have checked the availability of the dates for the seva type you want to book. To know more about how to check the seva availability dates, please click here.

  1. Select the seva date and month-year when the pilgrim wants to perform the seva from Seva Date drop-down list boxes respectively.

  2. Click to save the entered seva booking requisition details.

Note: The Seva Booking second screen appears with the Your Seva Booking Request and Your Personal Information frames displaying the seva booking requisition and your personal information (picked from user registration) details respectively.

If you are booking the seva ticket for

  1. yourself, then skip the steps 5-15 present in this procedure.

  2. for any other person other than yourself, then follow the steps 5-15 present in this procedure.

  1. In the Your Personal Information frame, select the salutation title of the prime pilgrim for whom you want to book the seva ticket from Name - Salutation Title drop-down list box.

  2. Type the name of the pilgrim corresponding to the entered salutation title in Name text box.

  3. Select the gender of the pilgrim for whom you want to book the seva ticket from Gender drop-down list box.

Important: The e-mail ID appearing in E-Mail Address text box is not editable. As your e-mail ID is the unique parameter, all the booking requisition related references (even though, if you book the seva ticket for any other person other than yourself) will be handled only through the displayed e-mail ID.

  1. Type the complete address of the pilgrim for whom you want to book the seva ticket in Address 1 and Address 2 text boxes respectively.

  2. Type the name of the city and its postal code identification number related to the entered address in City and Zip/Pin code text boxes respectively.

  3. Select the country related to the entered address from Country drop-down list box.

  4. If the selected country is India, then select the appropriate state from State drop-down list box.

  5. Type the telephone, mobile and facsimile numbers of the pilgrim for whom you want to book the seva ticket in Phone No., Mobile No., and FAX No. text boxes respectively.

  6. Select a photo identity card proof type you want to establish as the evidence for the prime pilgrim for whom you want to book the seva ticket from Photo ID Card drop-down list box.

  7. Type the photo card's identification number related to the selected photo identity card type in ID Card No. text box.

Important: The entered photo identity card identification number is required to book the seva ticket in the most secured way with our TTD e-SERVICES portal. It works as a unique entity for this seva online ticket booking transaction.

  1. Click present beside Upload your Photo text box to select the location of the photograph image file of the pilgrim for whom you want to book the seva ticket.

Note: The size of the photograph image file you want to attach must be lesser than 10 KB.

 

Tip: To know about how to reduce the size of the photograph image file (if it exceeds 10 KB), click present beside the upload file size message.

 

Important: If the seva you want to book is entitled with accompanying pilgrims' option, then the Accompanying Pilgrim Details frame appears allowing you to enter the details of the pilgrims who accompany with the prime pilgrim. The Accompanying Pilgrim Details frame displays the accompanying pilgrim rows as per to your entered number of pilgrims in the Seva Booking first screen.

  1. In the Accompanying Pilgrim Details frame, under Name and Age columns, type the name and age of the pilgrims who accompany with the prime pilgrim in Name and Age text boxes respectively.

  2. Under Gender column, select the gender corresponding to the name and age details entered accompanying pilgrims from Gender drop-down box.

  3. Under Photo column, click present beside Photo text box to select the location of the photograph image file of the accompanying pilgrim for whom you have entered the name, age, and gender details.

Note: The size of the photograph image file you want to attach must be lesser than 10 KB.

  1. Read the terms and conditions text displayed in the Terms & Conditions box and then select I Agree the Terms and Conditions check box affirming that you have agreed the same.

  1. Click to save the entered seva's prime and accompanying pilgrims' details.

Note: On entering the seva's prime pilgrim details, a seva transaction ID is generated. The Seva Booking third screen appears with the Seva Booking Details, Seva Transaction ID, Personal Information, and Pilgrim Details frames displaying the seva ticket booking, transaction, seva's prime and accompanying pilgrims' details respectively. The Payment Options frame present in this screen allows you to select the payment gateway and its mode for online transaction of the booked seva ticket cost.

  1. In the Payment Options frame, select the name of the bank through which you want to process the online seva ticket payment from Payment Gateway drop-down list box.

  2. Select the mode of your payment related to the selected bank from Payment Mode drop-down list box.

  3. Click to continue with the selected bank's payment gateway process.

Note: On the successful completion of the payment gateway process for the booked seva online ticket, a seva ticket receipt is generated along with a booking number and a confirmation e-mail Subject: TTD e-Seva Confirmation Details with the generated seva ticket receipt attachment is sent to your e-mail ID for your reference. The Seva Booking fourth screen appears with the Seva Booking Confirmation, Your Personal Information, and Pilgrim Details frames displaying the seva ticket booking confirmation, seva's prime pilgrim personal information, and accompanying pilgrim details respectively. The Seva Booking Confirmation frame present in this screen allows you to view and print the generated seva ticket receipt.

  1. In the Seva Booking Confirmation frame, under Receipt column, click to open the TTD e-Seva Receipt window.

  2. In the TTD e-Seva Receipt window, click to print two copies of the generated seva ticket receipt.

Important: We kindly request you to read carefully the instructions printed in the Important Information to the Pilgrims of the Seva Ticket Receipt.